Creative Operation Manager H/F - Vestiaire Collective

Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion.Our mission is simple: make circular fashion the norm, not the exception.
Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US.Today, we are a team of around600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.Our values, Activism, Transparency, Dedication, Greatness, and Collective,shape how we build, collaborate, and grow every day.

CREATIVE OPERATION MANAGER

Maternity Leave Cover

Start date : Ideal start on August 17th. 24th of August could work as well.

About the Role :

Vestiaire Collective is looking for a Creative Operation Manager to join our Creative studio team for a 6-month contract.

Vestiaire Collective is redefining what luxury fashion can look like, and the Creative Studio plays a key role in bringing that vision to life. As Creative Project Manager, reporting to the Creative Director, you'll be at the heart of the creative process, coordinating campaigns, social content, and brand initiatives from brief to final delivery.

You'll act as the bridge between stakeholders, Campaign Managers, creative teams, and production partners, ensuring projects are clearly scoped, effectively planned, and delivered on time. Working across creative operations, production, and workflow management, you'll help drive collaboration, optimize processes, and support the delivery of high-quality creative work aligned with business priorities.

What you will do

- Campaign Coordination, Planning & Project Management

- Act as the main liaison between company stakeholders, Campaign Managers, and Creative teams for all creative needs and requests
- Review creative briefs from internal stakeholders to ensure objectives, deliverables, and timelines are clearly defined for the Creative team, while prioritizing tasks and managing team workload effectively
- Develop and oversee production retroplanning, ensuring projects are delivered on time and aligned with business priorities
- Monitor project progress to ensure objectives are consistently met
- Act as the key point of contact for creative projects, maintaining communication with stakeholders
- Support the day-to-day operations of the Social media team, ensuring content is delivered on time
- Ensure all creative outputs align with the initial brief and quality expectations before final delivery

- Production management

- Manage small-scale internal shoots (mainly video content for social media and paid campaigns), from briefing and pre-production to post-production, including casting, talent & location scouting, shooting authorizations and plannings
- Manage production agencies for bigger-scale creative photoshoots and branding campaigns, from briefing to final delivery

- Requests & Traffic management

- Act as the owner of Creative Jira tickets: review, reassign, and follow up on requests
- Ensure briefs are well understood by the Creative Studio team and, when necessary, adapt briefs and Jira tickets to align with Creative Studio guidelines
- Liaise with stakeholders to ensure briefs contain sufficient information and realistic deadlines
- Define project retroplanning with Creative Studio team, taking staffing and deliverables into account

- Creative Operations, Administration & Onboarding

- Define the Creative Studio yearly budget to ensure business objectives are met
- Monitor spend and process invoices
- Manage contracts and negotiations with Legal and Procurement teams, and handle vendor creation and purchase orders using the internal system Proactis
- Act as the main point of contact for new company joiners regarding Creative Studio processes
- Onboard new joiners to the creative processes at Vestiaire Collective
- Provide guidelines on how to create briefs and Jira tickets

Who you are

- Proven experience of leading complex projects for an ecommerce player (2-3+ years)
- Proven Project Management skills showcasing organized & skilled management across multiple work streams; meeting deadlines and coming into budget
- Determined, resilient and able to stay positive under pressure
- High interest and sensitivity to fashion, luxury trends and sustainability
- Fluent in BOTH English and French

What We Offer

- Purpose-driven work at scale
Join a company reshaping the fashion industry towards circularity, you directly contributes to reducing waste and extending the life of luxury items.
- High-impact scope & ownership
Work on products used globally, where your decisions have immediate, measurable impact on millions of users across 70+ countries.
- A truly international environment
Collaborate with a diverse team of 50+ nationalities across Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City.
- Career acceleration in a fast-moving scale-up
Take ownership early, grow fast, and shape your path, as an expert or a future leader.
- Learning & growth as a priority
Dedicated budget, continuous feedback culture, and opportunities to work on cutting-edge topics (AI, marketplace dynamics, scalability, etc.).
- Flexible ways of working
Hybrid model (typically 2 days remote per week), with trust and autonomy at the core of how we operate.
- Give back through action
2 paid days per year to support a cause of your choice and actively contribute to positive impact beyond your day-to-day role.
- Competitive compensation & benefits
Including bonus, health coverage, lunch vouchers, Gym-Pass, and additional legal perks depending on your location.

Research shows that candidates from underrepresented backgrounds including women, people with disabilities, and other marginalized communities, are less likely to apply unless they meet 100% of the criteria.

At Vestiaire Collective, we believe diversity drives better decisions, stronger products, and more meaningful impact.
If this role excites you but your experience doesn't align perfectly, we still encourage you to apply, your perspective could be exactly what we're looking for.

Vestiaire Collective is proud to be an equal opportunity employer.

PS: We take candidate experience seriously, and your safety too !

Vestiaire Collective will only contact you through official email addresses ending ****@****.** or .
We will never:

- Contact you via WhatsApp, Telegram, or similar platforms
- Ask for payment or banking information at any stage of the process

If you receive a suspicious message, please report it to:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.