Clinical Application Engineer H/F - 75

The company is a technology-driven organization focused on developing digital solutions for healthcare professionals. Its products are designed to enhance clinical workflows, support data analysis, and improve decision-making processes. The company follows a rigorous scientific approach and works closely with end users to ensure reliability, usability, and clinical relevance.As a Clinical Application Engineer Rest of the World, you will join the Customer Success team to support users (in East Europe, Middle East and Asia) in adopting and making the best use of the company's solutions.
- Support the onboarding and training of new users, either remotely or on site.
- Assist customers in understanding and navigating the company's tools, answering their questions as needed.
- Contribute to the development of strategies aimed at improving the user experience.
- Identify customer needs and recommend appropriate solutions.
- Monitor product performance and usage to maintain and enhance customer satisfaction.
- Work with the Product team to relay user feedback and participate in continuous product improvement.
- Produce usage and engagement reports to support internal decision-making.