CRM Management Intern W - M - Internship Eng H/F - 75

Created in 2016, Free2move simplifies mobility-related uses by offering a wide range of services to satisfy everyone's travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy or book a car park during your weekend in Paris... all in one click, on our web/mobile platform!
Born from the merger of the Stellantis Group and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years as a reference player to revolutionize the mobility of all travelers.

Having become the #1 reflex for more than 6 million users , Free2move operates in more than 170 countries across 5 continents and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +750 experts and bold international projects, then you're in the right place!

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

JOIN US!
It's exciting, you'll see!---------------------------------------------------------------------------------------

Join the team that turns data into unforgettable customer experiences!

Your mission, should you choose to accept it:

- Drive customer engagement at the right moment - Help design and launch hyper-targeted campaigns (emails, push notifications, etc.) that guide our users throughout their journey.
- Master our CRM tools - Support the setup and execution of impactful communications directly within our CRM platform.
- Bring fresh energy and creative ideas - Infuse your passion for email marketing and digital comms to help us elevate an already best-in-class strategy.
- Track what truly matters - Build reports and performance dashboards that uncover what's working-and where we can do even better.
- Turn data into action - Contribute to data-driven communication strategies and support the rollout of innovative marketing promotions and experiments.

What we're looking for:

- A curious, proactive, and digitally savvy mind who's eager to learn by doing-testing, optimizing, and making an impact through every message sent.
- You are an enrolled student of a marketing, business administration or comparable degree program.
- You have previous working experience with a marketing/CRM department and looking for a role where you can get hands-on experience within a CRM team.
- You have experience working with (and/or a desire to learn more about) marketing automation tools, like Salesforce Marketing Cloud
- You are data-driven but understand the art behind creating the right message for the right moment
- You are detail-oriented and pride yourself on delivering pristine quality workYou're eager to learn, but willing to work independently on projects as well
- You stay cool, even if things go crazyYou're a fan of mobility services - from scooters and bikes to cars and vans
- You have strong English skills (spoken and written)
- Bonus: You are studying to pursue a career in marketing, specifically marketing automation and CRM.

What you'll learn and achieve:

- Activate the right users at the right time - Support the CLM team in deploying automated customer journeys via email, push notifications, and other digital channels.
- Work hands-on with Salesforce Marketing Cloud - Explore and enhance one of the most advanced CRM platforms to power high-performing marketing automation.
- Build dynamic segments & technical components - Set up personalized audiences, trigger logics, and custom blocks to support data-driven communication strategies.
- Track performance through actionable KPIs - Develop dashboards and reports to analyze the business impact of CLM campaigns and lifecycle touchpoints.
- Contribute to key structural projects - Take part in improving our CRM architecture, including data flows, automation logic, and system enhancements.

WHAT WE OFFER:

- 6-month Full-Time paid internship
- Hybride work
- The opportunity to revolutionize mobility with us!
- A place for learning and possible evolution
- Strong cooperation between our different teams
- International projects
- Team Buildings