Transition Project Manager Insurance H/F - 75

Who We Are

is a B2B2C digital insurer designing embedded and white-label insurance products for over 80 partners across Europe. Powered by our proprietary Play&Plug® technology platform, we offer API-based solutions and manage fully cloud-native insurance programs.

Operating in 32 countries and generating over €900 million in revenue in 2023, Wakam is a European leader in digital and embedded insurance, with a business model driven by transparency, technology, and impact.

We are also a mission-driven company, dedicated to enabling transparent and impactful insurance for all our partners.About the Team

The Operations France & Europe team plays a strategic role in setting up ecosystems and target operating models involving various stakeholders (partners, claims managers, assistance provider, etc.) and ensure a close monitoring of activities delegated to Wakam's partners and TPAs.

To ensure operational excellence, we are now looking for a Transition Programs Manager to oversee and secure the management of our terminated (run-off) insurance programs across France and Europe.

Your Mission

As part of the Operations France & Europe team, your mission will be to manage and secure all run-off accounts and serve as the primary point of contact for operational follow-up with partners.

Your responsibilities will include:

- Assessing the operational risks associated with terminated programs, in collaboration with Actuarial, Reserving, Claims, Finance, and Partner Oversight teams
- Defining and implementing post-termination workflows or transfer models tailored to each product and country
- Ensuring partners and TPAs adhere to contractual obligations on all run-off programs
- Identifying operational issues, initiating corrective actions, and tracking remediation plans
- Creating performance reports and leading steering committees with partners and TPAs

You will also contribute to:

- Formalising and improving our run-off process: reducing the number of active TPAs, documenting procedures, implementing new controls, and designing a clear RACI
- Digitalising run-off oversight by identifying alerts and automation opportunities in coordination with the IT team

What You Bring

- You have a Master's degree from a business school or university, with a focus in management, finance, or insurance, and:
- 4-7 years of experience as a Project Manager or Auditor, with at least one role related to the insurance industry
- A strong attention to detail, a curious mindset, and the ability to explore root causes and propose smart, pragmatic solutions
- Solid project management skills, allowing you to handle multiple priorities in parallel
- A collaborative mindset and excellent communication skills, both written and spoken
- Full fluency in English; fluency in French is a plus

Your Working Style

- Positive energy, adaptability, and team spirit
- Proactive and responsive
- Comfortable working in a dynamic, fast-paced environment
- Curious, pragmatic, and detail-oriented
- Keen to contribute to a mission-led company in transformation

Why Join Wakam ?

- Be a key contributor to structuring the future of our run-off processes at scale
- Work at the intersection of Operations, Compliance, and Partner Management
- Join an agile team where ownership, autonomy, and impact are real
- Help shape the governance of strategic partnerships across Europe
- Evolve in a fast-paced, purpose-led company with a European reach

Hiring Process
- Initial conversation with one of our Talent Acquisition Partner
- Interview with the Head of External Operations Europe
- Meet the team Interview with the External Operations team
- Final interview with our HR Business Partner

Interested? Apply!Let's shape the future of Wakam's Operations together.

=> Welcome @Wakam

Recruitment Agencies:

Wakam has an in-house recruitment team, which focuses on sourcing great candidates directly.Wakam does not accept unsolicited resumes from agency or search firm recruiters.

Fees will not be paidin the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, soplease do not contact our managers directly.